Shipping policy

Shipping Policy Solyresse / HK VISTAAURA LIMITED 108 Gazza Boulevard, Studio A, Farmingdale, NY 11735, United States

Processing Time: Orders are processed within 1–3 business days after payment confirmation. We do not ship on weekends or public holidays.

Shipping & Delivery: We ship internationally. Estimated delivery time to the US: 7–15 business days. Shipping rates will be calculated at checkout based on destination and weight.

Tracking: A tracking number will be sent to your email once your order is dispatched.

Delays & Lost Packages: Delivery delays may occur due to customs clearance or carrier issues. We are not responsible for customs duties, taxes or import fees charged by your country. If a package is marked delivered but not received, please contact us within 14 days at solyressejewelry@gmail.com.