Shipping policy

Shipping Policy
HK VISTAAURA LIMITED
Room 326, Flat A, Floor 3,Block 1, Camelpaint Building,62 Hoi Yuen Road,Kwun Tong, Kowloon, Hong Kong

Processing Time:
Orders are processed within 1–3 business days after payment confirmation. We do not ship on weekends or public holidays.

Shipping & Delivery:
We ship internationally. Estimated delivery time to the US: 7–15 business days.
Shipping rates will be calculated at checkout based on destination and weight.

Tracking:
A tracking number will be sent to your email once your order is dispatched.

Delays & Lost Packages:
Delivery delays may occur due to customs clearance or carrier issues. We are not responsible for customs duties, taxes or import fees charged by your country.
If a package is marked delivered but not received, please contact us within 14 days.